As you are aware, the revised Standard 2.6 under the Standards for RTOs requires all providers to ensure students have access to appropriate support services to enable them to meet their training goals.

To assist fellow RTOs in meeting this obligation – and most importantly, to support student wellbeing – we are pleased to offer free counselling services to your students through the Australian Counselling Service (ACS).

About the Australian Counselling Service (ACS):
ACS is a national counselling organisation with a strong focus on accessible mental health support. Our student counsellors are in the final stages of their bachelor’s or master’s studies, with a range of backgrounds and experience. All our therapists are supported and supervised by experienced mental health professionals, ensuring students receive the highest quality care and optimal health outcomes. ACS has extensive experience supporting students across both vocational and higher education settings, as it is the clinical division of the Australian Institute of Professional Counsellors (AIPC). AIPC is the largest and longest established educator of counsellors in Australia and provided specialist counsellor training for over 30 years.

What’s included:

• Free, short-term counselling support for enrolled students
• Sessions delivered via Zoom with counsellors
• Support for study stress, motivation, anxiety, life challenges and more
• Easy referral pathways and no cost to your RTO or your learners
• Helps meet Standard 2.6 requirements without placing extra pressure on internal resources

Your students will be able to book via the ACS website. We have availability 8am to 8pm, 7 days a week. In most instances, a students can get an appointment within 48 hours of reaching out.

There are no contracts, fees, or obligations – just a shared commitment to student care.

If you’d like more information or would like to start offering this support to your students, we can provide:

• A service flyer to share with students
• Referral forms and processes
• A brief orientation session if desired

Please feel free to reach out to us with any questions.